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DreamLine Hydrotherapy Shower Panel with Glass Shelf is rated 4.2 out of 5 by 22.
Rated 4 out of 5 by from Great way to shower This truly is a quality shower system. I've had it installed for a few weeks now and we're very satisfied. This unit was easy to install and even though mine was a new installation, I can see where this would not be difficult, even for do-it-your-selfers to install. Even though they don't mention it, the reduction in tubing size (1/2" home plumbing to 3/8" tubing in the shower system) provides excellent pressure for the four body jets. Drawbacks - instructions could have been a little clearer and even though I did not plan to install it anyway, the glass shelve mounts were misaligned preventing the shelf from attaching. Otherwise an excellent buy!
Date published: 2012-08-08
Rated 5 out of 5 by from great product I read the previous reviews before purchasing and I am very pleased with my purchase. I was careful to place the unit at my desired height for the body sprays. The unit comes with two brackets now, upper and lower. It is very secure on the wall. I get great pressure and very hot water even with all three functions turned on. The shower unit, once in a while, will spurt some water from the overhead spout even with all the valves in the closed position. Some water must get trapped in the system and then releases. It is a slight annoyance rather than a complaint, as it does it so infrequently. I would purchase this item again.
Date published: 2010-10-07
Rated 5 out of 5 by from WE LOVE IT! My wife and I were trying to achieve a spa like feeling when we remodeled our master bath and this unit was exactly what the doctor ordered. I wasn't sure as to what to expect when I opened the box but what I discovered was a substantial piece of hardware that was perfect for our walk in shower. Dreamline did not disappoint in any of the three products that we purchased for our project in terms of quality nor ease of installation. The rain shower and jets give our shower a resort like feel. The only down side is that I find myself lingering in the shower which I'm sure will cost us when the water bill arrives.
Date published: 2012-03-29
Rated 2 out of 5 by from Constant dripping after 1year You get what you pay for. After 1 year the unit is constantly dripping. The valves don't turn off completely. Now I need to find replacement valves or consider buying a new unit.
Date published: 2014-03-14
Rated 5 out of 5 by from Good value This product exceeded my expectations. Installation was easy with one exception. The placement of the water supply lines through the shower wall was critical in order to keep the braided lines on the unit from kinking. The instructions were not very clear on how to best do this. I had to do some experimenting to find the best position and what type of fittings to use. The flow of water through this unit is exceptional. I am very pleased with my purchase.
Date published: 2012-01-05
Rated 4 out of 5 by from Very Good Product I have owned this product for over one year. I picked it because it had the features I wanted in the price range I was looking at. Although I would like the six jets to be stronger, for this price range it does a good job. The shower head is large and puts out a lot of water. The hand shower is great because it make cleaning the shower area (and the pets) super easy, but I don't think this particular hand shower is better or worse than others out there. It is nice that it has several spray options though. The key reason I picked this model is because you can choose to have the jets, shower head and hand shower going at the same time. That was not easy to find in this price range, or even in some of the more expensive models. Of course the water pressure diminishes when more than one is going, but the pressure is still pretty good. When mounting the shower adjust the height according to where you want the jets to hit your body. I wish we had paid a little more attention when mounting due to where they hit me. The jets can be adjusted some, but be sure to make height placement a high priority when installing. The one thing that I don't like is I can't really get it as hot as I like. I like very hot showers and when you turn the temperature up it feels good for about 3 seconds and then it seems to reduce the temperature by several degrees. I believe this has something to do with thermostatic control, but I dont really know. Again, I like VERY hot water; do not think this product doesn't get hot (it does), it just doesn't do what I want it to do as well as our other shower faucet. After over a year of use I am very pleased with the DreamLine SHCM-2718-00 Showerpanel and would recommend it to anyone who is looking for one of the less expensive models of shower panels.
Date published: 2009-06-08
Rated 1 out of 5 by from Dream Line I have already had to purchase 2 thermostatic cartridges and now the 3rd one is also failing. Of course none of them are under warranty... The hot gets stuck and the cold does not come out properly. The hot and cold are very hard to turn. I will never purchase another Dream line of any kind. Very disappointed.
Date published: 2012-08-15
Rated 5 out of 5 by from Great Shower Panel. Before I start, I wanted to respond to JARS's review, in which they state that the shower lacks the heat required to get the job done. It doesn't. This shower will get extremely hot, however it has a European style safety button on the mix valve control that needs to be depressed to turn it to the left past the 100* mark. I must admit that drove me nuts as well until I realized that depressing that made all the difference. Now my showers turn my skin red, just the way I like it.Now as for water pressure. I'm at the very end of the line for the city water in my town. I border two others. Furthermore, the lines for this run all the way across my house through a new Viega Pex Manifold. Pressure is a non issue for me. When running the horizontal sprayers along with the rain shower, I still have so much water pressure coming out that it almost stings.All in all, I had some concerns after reading some of the reviews here, but am totally satisfied with this product. It's fairly easy to install with the right tools and the included water lines attach right to half inch nipples with no issues. I will likely purchase another one for my summer home.
Date published: 2010-08-18
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My shower head cracked Where can I find a replacement?

Asked by: True blue
Thank you for reaching out to DreamLine. We invite you to contact a DreamLine Customer Support at 866-731-2244 to discuss this further. We can also be reached by sending an email to [email protected] and through our Chat with Expert feature on DreamLine.com. Our hours of operation are 9am-6pm EST, Monday through Friday. We look forward to helping you soon.
Answered by: DreamLine Support
Date published: 2020-09-30

Hello DreamLine, we need to replace the knob, hose and sprayer for the DreamLine SHCM-27180 unit. please advise where we can get the parts. thank you

Asked by: Helen Catania
Please contact DreamLIne Customer Support at 866-731-2244 and we will be happy to help you with this. We are available Monday through Friday from 8am-7pm EST and Saturday from 9am-5pm EST. You may also send an email to [email protected] Thank you for your inquiry. We look forward to helping you soon!
Answered by: DreamLine Support
Date published: 2020-05-20


Asked by: ROBERT52
Thank you for your inquiry. DreamLine has not tested our Hydrotherapy Shower Panels for outdoor use. It has been designed, engineered, and is warrantied for indoor use only. Direct sunlight could adversely affect the unit. Unfortunately, I can not recommend this unit for outdoor use. If you have any other questions, please contact the DreamLine Customer Support Team at 866-731-2244 or by sending email to [email protected] We are available 8am-7pmEST, Monday through Friday and Saturday from 9am-5pm EST. Thank you for your interest in DreamLine!
Answered by: DreamLine Support
Date published: 2016-07-18

can the spray heads for the model shcm-2718 be replaced-nipples are broken after cleaning

Asked by: donna m
Donna, please call in to the DreamLine Customer Support Department at 866-731-2244 or email us at [email protected] regarding your replacement parts. We will be happy to help and get you the parts you need. Thank you for choosing DreamLine!
Answered by: DreamLine Support
Date published: 2017-10-28
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DreamLine Hydrotherapy Shower Panel with Glass Shelf

DreamLine Hydrotherapy Shower Panel with Glass Shelf

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