Ferguson Enterprises Returns:

To obtain an RMA, please log into the DreamLine dealer portal at https://ferguson.dreamline.com/login to start a request for an RMA, or send your request to [email protected].

Please include the following information:

  • Purchase order number
  • Reason for return
  • Date the product was delivered

Once an RMA has been approved returns must be shipped to:

DreamLine Receiving Dock
75 Hawk Road
Warminster, PA 18974
(At the intersection of Jacksonville Road and Veterans Way)

RMA guidelines:

  • Product cannot not be returned after thirty days of original purchase.
  • Ferguson Enterprises is responsible for freight on returns unless product is defective/warranty.
  • Restocking fee is 25% percent plus $25.00 processing fee.
  • Product cannot be installed and must be in re-sellable or brand-new condition.
  • Purchase order or invoice number must be written on return.
  • Custom made product is not returnable.

If more information is needed, please email [email protected]

Track Your PO