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Enigma-XO Shower Door is rated 4.9 out of 5 by 90.
Rated 5 out of 5 by from Modern looking and EXCELLENT customer service Installed Enigma-X shower doors in my guest bathroom. The doors are sleek looking and glide very smoothly. More than a year later, a guest told us there is water sipping under the movable door. I sent photos and videos of the problem to Dreamline customer service, as requested. I was told my door is missing a couple of parts. Somehow my professional installer did not notice this when it is clearly stated in the provided manual. Dreamline sent me the missing parts free! This awesome customer service convinced me to do business with them again. I just ordered Dreamline Essence tub doors for my next bathroom renovation. Looking forward to another beautiful bathroom. Keep up the excellent customer service!
Date published: 2018-05-25
Rated 4 out of 5 by from DREAMLINE ENIGMA X SHOWER DOOR I purchased two doors for the renovation of my bathrooms. The quality of merchandise purchased is unsurpassed. I am really enjoying the installed door. I may have overlooked some information about installation because the Dreamline product came highly recommended by my daughter and also by a friend. I did not know the difficulty I would encounter to get them installed. Had I known, I would have investigated further to learn who would be able to install for me, since I am not able to complete installation myself, as well as, the cost for a professional installation. I am still awaiting the completed installation of the second door due to glass storm damage in the area where a professional is needed for repairs.
Date published: 2016-09-23
Rated 5 out of 5 by from Exactly what I was looking for! I had seen a door similar to this in a very high end bathroom fixtures showroom and was on a mission to find something like it that I could afford. A friend told me about DreamLine, saying she had seen a door at her sister's house. I looked them up and ordered the door through my local HD. Could not be happier. Had a local contractor install it. He wasn't sure he could, but when he had questions about cutting the upper rail we called the Customer Support phone number on the front of the manual. Question answered and we were on our way to a really cool looking shower door!
Date published: 2016-05-24
Rated 5 out of 5 by from awesome service! I bough my shower a year ago and the wheels broke on one of the hinges. I contacted Home Depot (the location I purchased my shower) and they informed me they dont sell the wheels but I would have to contact Dreamline customer service. I spoke with a very pleasant lady who found my order within 30 seconds. She informed me that I was still under warranty and informed me that I would receive 4 new wheels to replace the broken one and 3 additional to have just in case! That is some service! Very happy that it arrived quickly with tracking information!
Date published: 2016-12-07
Rated 5 out of 5 by from Professional Grade I am a do it yourselfer with an eye for perfection. This product is by far the best shower door I have seen. The packaging was done with care. All the items are of high grade stainless steel and the instructions were spot on. I will stress however, that during the tile installation, it is very important to plumb the wall tiles and make sure they are square with the threshold (shower) floor. I would highly recommend this product and am very satisfied with the installation. The Enigma SHDR-61607610-07 shower door is the focal point of the bathroom.
Date published: 2017-02-23
Rated 5 out of 5 by from Shower Door Model 61607610 This shower door and supporting hardware is of excellent quality. Our contractor we hired had no issues with the installation...about 2 hours install. He was also very impressed with the quality. I also want to share I just completed an on-line chat because after installation, we discovered we were missing a bottom splash guard. Within two minutes, the rep had my contact information and is mailing the missing piece at no additional charge. My guess when I purchased from Lowes and shipped, the box was damaged due to the weight of nearly 200 lbs...so I believe this narrow part slipped through the hole. No damage was found on the actual product...glass and hardware. In short, I highly recommend this product and service from DreamLine.
Date published: 2017-09-20
Rated 5 out of 5 by from Really Good Allow at least a couple of hours to read and re-read the instructions and locate all the parts (small pieces were in individually numbered boxes). The instructions we got were barely legible (very light) so I ran them to PhotoShop to enhance. It took my contractor about a day and a half to install properly but he had made sure all the walls were plumb and square and had installed blocking in all the proper places. All in all, the result was fantastic, the door glides effortlessly and the glass just needs to be squeegeed after showering.
Date published: 2017-06-15
Rated 5 out of 5 by from Excellent design and quality This door and hardware are excellently designed and function smoothly. I ended up installing the door myself and had no issues. The components are easy to install according to the thorough instructions with good visual guidance provided. I have been so pleased that I will be utilizing this product in the house I plan to build in the next year or so. The only issue I incurred was a damaged handle which was the fault of the shipper. The customer service experience I encountered in getting the handle replaced quickly was excellent.
Date published: 2017-06-29
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What is the size of the guide block (length and width) for the Enemga X ? I have a tub that is pretty narrow at mid-point (60 inch tub)

Asked by: JDub
Thank you for reaching out to DreamLine. You will need 2-3/4" of threshold space for installation of the Enigma-X guide block. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2020-11-20

Can we install a towel bar on the exterior of this door?

Asked by: terie
Thank you for reaching out to DreamLine. The stationary panel would need to be customized for the towel bar and that option is available through DreamLine's Custom Glass Group! DreamLine’s Custom Glass Group can be reached at 855-239-1003. They can also be reached by emailing customglass@dreamline.com or through our Chat with Expert feature on our website. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2020-11-12

When installing the Enigma X with a LEFT side sliding door, does the door have to be on the inside? Our shower head is on the right hand wall, and our toilet precludes getting into the shower on that side. Won't water spray out thru the overlap?

Asked by: thack
Thank you for reaching out to DreamLine. Yes, the moving panel must be installed inside of the stationary panel. In cases such as yours, you may want to angle the shower head away very slightly or use a rainfall shower head to direct the water downward. When customers call in with a configuration such as yours, we usually recommend a bypass door so that the inside panel can be placed not he side with the shower head and the outer panel is on the opposite end, thereby eliminating the risk of leaking. We do have thousands of customers with configurations like yours that have installed the Enigma-X and love it, finding that very little water escapes. We invite you to contact a DreamLine PreSales Consultant at 866-282-8413 to discuss this further. We can also be reached by sending an email to support@dreamline.com and through our Chat with Expert feature on DreamLine.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
Answered by: DreamLine Support
Date published: 2020-11-02

My shower is 65" wide exactly. The door appears to only be available in widths 56-60" or 68-72". Is the door available in my size (e.g. is that width merely out of stock)? If not, could we make another size fit?

Asked by: grant79
Thank you for reaching out to DreamLine. Your finished space appears to be something that is out of our stock product range, but something that our Custom Glass Group can help you with. We invite you to contact DreamLine's Custom Glass Group at 855-239-1003. We are available from 8am-5pmEST. We are also available by emailing customglass@dreamline.com or through our Live Chat feature on our website. Thank you for your interest in DreamLine. We look forward to speaking with you soon!
Answered by: DreamLine Support
Date published: 2020-10-29

We have the Enigma-Z installed a few years ago. We are very happy but with the one fixed door, there is a space of glass that you can't clean as the moveable door overlaps it. Suggestions for how to clean that section?

Asked by: anonymous
Thank you for reaching out to DreamLine. You can remove the vinyl anti water strips from the panels and clean in there with a soft cloth that is wadded up or wrapped about your hand. The anti water strips should do a good job of keeping water out of that area. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.8378. We are available 8am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for choosing DreamLine.
Answered by: DreamLine Support
Date published: 2020-10-14

Do you make a 72” enigma-x

Asked by: Woody112734
Thank you for reaching out to DreamLine. Yes, we make an Enigma-X designed to fit a 68" to 72" wide opening. We do not make one that is 72" tall, however. I have included a link to the 72" wide version of the Enigma-X for you. You can also click on the drop down for size and it will come up for you. https://dreamline.com/shower-doors/dreamline-enigma-x-44-to-48-in-fully-frameless-sliding-shower-door_shdr-61727610-07.html If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for your interest in DreamLine
Answered by: DreamLine Support
Date published: 2020-10-04

How can I obtain an exploded view of a roller assembly for a sliding/ rolling door model SHDR 61607610-07 Also how can I obtain such assembly?

Asked by: Andry
Thank you for reaching out to DreamLine. Please contact the DreamLine Customer Support Team at 866.731.8378. We are available 8am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for choosing DreamLine.
Answered by: DreamLine Support
Date published: 2020-10-04

If you have a 32" shower depth (back to front glass doors) by 48" (width across front) is this enough distance to pitch a tile floor to a centre drain or should the drain be installed towards the back wall? What measurement of pitch is to be used?

Asked by: Reno 2020
Thank you for reaching out to DreamLine. Unfortunately, we cannot advise on the construction of a tiled shower floor. Our DreamLine SlimLine shower bases in that size are pitched towards the drain. Please consult a contractor with bathroom remodeling experience regarding the necessary pitch of your shower base. You may also be able to find that information by contacting your local building code enforcement office. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for your interest in DreamLine.
Answered by: DreamLine Support
Date published: 2020-09-23
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