Write a review Ask a question

Prism Lux Hinged Shower Enclosure is rated 3.6 out of 5 by 9.
Rated 1 out of 5 by from Leaking hinges Just like the other review states, the hinges leak very badly. Bad design. Had to design my own cover flaps for the hinges, not happy, do not buy this shower, under any circumstances. I have installed many showers, this was by far the most difficult to install, and the most disappointing.
Date published: 2016-11-03
Rated 5 out of 5 by from Yes, a home builder can do this! Every review about this shower led me to believe that it was too difficult to do as a DIY project, but since I have done just about every other type of home building project, I figured that I could do it. As long as you follow the directions completely, install the tile perfectly square, plumb, and level, and take your time, you can do it too! The shower turned out to be stunning, and I am very proud of this enclosure. The manufacturer answered a few questions along the way, and always sounded more than happy to help.
Date published: 2016-12-06
Rated 5 out of 5 by from Dream Line Prism Lux Frameless Excellent product, price way cheaper than orange or blue box company can get them. Delivery was very quick and courteous, well packed on a pallet to prevent damage, very heavy though so have help ready to move it. Install was fairly easy, make sure your walls are square and plumb and floor pan level or you may struggle a bit to line it up. Again have a helper ready as glass is heavy and you will need the extra hand to get it in place. Great looking shower, we love it! total project time was 3 days start to finish.
Date published: 2018-01-24
Rated 5 out of 5 by from Dreamline for the Win in a Farmhouse Bath Renovation! We love Dreamline products and have used them often. This was our first corner unit and it turned out lovely. Be sure to get the glass enclosure 2" smaller than the shower pan or ask for advice when ordering. Our clients were very pleased with the price and quality of the products and we will definitely use them again.
Date published: 2020-06-14
Rated 4 out of 5 by from Love our enclosure. Installed a few years ago and love the look and function. I wanted to replace the plastic seals due to hard water residue. When I had a hard time finding them online, Dreamline apologized and sent me a set for free. Fantastic product and customer service.
Date published: 2018-01-15
Rated 2 out of 5 by from Neo-angle glass shower. Due to the neo-angle design we have issues with water coming through the cracks on either side of the door. Very disappointing after having paid the amount we did for the product. Looks beautiful but isn’t functional.
Date published: 2021-03-22
Rated 1 out of 5 by from Pretty, strong, but lacking basic design around the seals... I purchased this shower in August. My contractor complained that it was difficult to install and align. I initially thought he was exaggerating. When I tried the shower, water leaked all over the floor around it. Being an engineer, I searched for the cause. The water was pouring out around the hinges. I read the (quite lacking) instructions again thinking that my contractor did something wrong, but found nothing obvious about how to properly seal the hinges. After trying some adjustments, I contracted Dreamline customer support, who were very nice. They requested photos and consulted their engineers. They sent back photos and explanations which were different from the enclosed instructions. They also mailed me some additional parts which were not included in the original package or mentioned in the instuctions.I finally got to a workable (but not perfect) shower after following the new directions and improvising on top. The base is strong and well made as are the glass and the hinges, but I am very disappointed with the seals and how they are meant to fit all around.
Date published: 2014-11-13
Rated 5 out of 5 by from Great quality I love it! Very nice and strong glass and good quality.
Date published: 2017-06-06
  • y_2021, m_11, d_30, h_19
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.20
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_9
  • loc_en_US, sid_SHEN-2234340, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_bathauthority
  • bvseo_sdk, p_sdk, 3.1.0
  • CLOUD, getContent, 16.27ms
  • REVIEWS, PRODUCT

How can I connect the drainage hole from the tube to the ground drainage hole?

Asked by: Victor
Thank you for reaching out to DreamLine. Unfortunately, we are unable to give plumbing advice. Please speak with a plumber as it is very important that the drain is connected properly. DreamLine does recommend that our products be installed by professionals. Thank you for choosing DreamLine.
Answered by: DreamLine Support
Date published: 2021-10-12

Is the etching with the dreamline name supposed to go on inside or outside of shower?

Asked by: Sal01
Thank you for reaching out to DreamLine. The tempering stamp can go on either the inside of the outside. There is no predetermined position that the stamp has to be in. It is important that the ClearMax side face into the shower so the you get all the benefits of the ClearMax. The ClearMax stickers are placed on the side that has the ClearMax on it and should not be removed until after the panels are installed. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-07-03

Which shower base should be purchased with the 36-5/16” prism luxe hinged shower enclosure?

Asked by: Vin C
Thank you for reaching out to DreamLine. For the DreamLine 36-5/16" x 36-5/16" Prism Lux neo-angle shower enclosure (model # SHEN-2236360), you would want to purchase the 38" x 38" SlimLine neo-angle shower base - model # DLT-2038380. For enclosures, the shower base should be larger than the glass enclosure by approximately 1-1/2 to 2 inches. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
Answered by: DreamLine
Date published: 2021-06-15

Installing 36” base, states in the manual to have the glass at 36 3/8” off the finished wall, but that would have the glass past the end of the shower base as the base is only 36” and the cement board sits on top of the lip, looking for clarification. Thx

Asked by: EJOLLY
Thank you for reaching out to DreamLine. For a 36" base, you should purchase a 34" shower enclosure. You would be looking at the number on the chart for the 34" enclosure, not the 36" enclosure. The number you are looking for is the 34-3/8" number, not the 36-3/8" number. Hope this helps. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.8378. We are available 8am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com.
Answered by: DreamLine Support
Date published: 2021-05-17

I have model #DL- 6053-88-09 in the instructions book the model number don't match any model number for measurement on installing stationary glass.

Asked by: Laura13
Thank you for reaching out to DreamLine. You will need to use the reference for the 40" model of the Prism Lux. It will be the last line on the table. The base is 42" by 42" and the enclosure is 40" by 40". They will be a perfect fit. The number stamped on the box should confirm this. Please note that your walls must be plumb for installation of the Prism Lux. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-02-01

Is size 40 3/8 of glass or size of back wall?

Asked by: Verakuz630
Thank you for reaching out to DreamLine. That dimension is the measurement from the inner, finished corner to the outside of the stationary panel of the enclosure, along each wall. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-01-24

CAN THE HEIGHT BE 68 IN? WHICH TYPE IS THE GLASS?

Asked by: Dlgir
Thank you for reaching out to DreamLine. While the Prism Lux is not available 68" height, DreamLine's Custom Glass Group may be able to help you with this. Please note, if you have a molded fiberglass shower enclosure, DreamLine products will not be able to be installed successfully. We invite you to contact a DreamLine PreSales Consultant at 866-282-8413 to discuss this further. We can also be reached by sending an email to support@dreamline.com and through our Chat with Expert feature on DreamLine.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2020-12-22

Your showers are all rated very well except for the Lux. It looks beautiful so I wanted to buy it. But it seems like many have complaints about the hinges.

Asked by: jton
Thank you for considering DreamLine. The hinges need to be tightened on the glass very tight. Some people are hesitant to tighten the hinges as tight as they need to be tightened. We can assure you that if the hinges are tightened enough, there will not be an issue. Please note that the Prism Lux has no ability to adjust for out of plumb conditions, so your finished walls must be perfectly plumb. If you walls are not plumb, you may want to look at the Prism Plus which offers some out of plumb adjustability. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine!
Answered by: DreamLine Support
Date published: 2021-11-10
  • y_2021, m_11, d_30, h_19CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.20
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_33
  • loc_en_US, sid_SHEN-2234340, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_bathauthority
  • bvseo_sdk, p_sdk, 3.1.0
  • CLOUD, getContent, 56.67ms
  • QUESTIONS, PRODUCT

Send to a Friend

Prism Lux Hinged Shower Enclosure

Prism Lux Hinged Shower Enclosure

Track Your PO